Accessibility Consultation

Expert guidance when compliance gets complicated

Real experts. No automated reports. No guesswork.

From demand letters to policy frameworks to formal documentation, we deliver practical guidance that protects your organization and strengthens accessibility, across both your digital properties and your facilities.

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Need accessibility guidance?

Tell us about your website, documents, or facility and we will get back to you with a no-obligation read on your accessibility risk. A real specialist reviews every request.

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Risk Level
Accessibility compliance barriers were identified. Additional barriers are likely to exist beyond digital properties.

Get the detailed report

Full issue breakdown with WCAG criteria, fix priorities, and remediation guidance.
Thank you! Our team will send you the full report as soon as it is ready.
  • Digital Policy & VPAT
  • Physical ADA advisory
  • Trusted Real experts

A real specialist reviews every request. Independent, manual, and verifiable.

Accessibility consultation

Practical guidance, grounded in real expertise

See how we help organizations respond to complaints, build accessibility policies, and document conformance, with expert-led consultation rather than automated reports or guesswork.

Accessibility consultation

Strategic guidance to protect your organization

When your organization receives a demand letter, legal notice, or accessibility complaint, a fast and accurate response is critical. We help you evaluate claims, document compliance, and take the right corrective actions to protect your organization and reduce legal risk.

Beyond complaints, we help you establish a sustainable accessibility program, with clear policies, defensible documentation, and a strategy that holds up across both digital and physical environments.

Why it matters

Strategic responses to accessibility complaints

When a demand letter or notice arrives, a fast, accurate, documented response protects your organization. Our four-step approach turns a complaint into a defensible plan.

1. Complaint assessment

2. Verification audit

3. Response strategy

4. Remediation plan

Digital accessibility

Policy, documentation, and VPAT support

A formal accessibility program demonstrates accountability. We help you define governance, publish a statement, and produce the documentation procurement and partners expect.

Accessibility policy framework

A sustainable governance model, including your public statement, internal procedures, and maintenance plan.

VPAT support

A standards-aligned Voluntary Product Accessibility Template that accurately reflects your product's accessibility.

Conformance documentation

Defensible records of your accessibility work for legal, procurement, and public visibility.

Ongoing version management

Keeping policies and VPATs accurate as your products and content change over time.

Physical access advisory, and transition planning

Accessibility consulting extends to the built environment. We advise on physical access and coordinate on-site inspections and transition planning through our certified inspector network and government partners.

Built-environment advisory

Guidance on physical ADA obligations and how they relate to your digital compliance work.

California CASp inspections

Through our partner network, Certified Access Specialist surveys that establish Qualified Defendant status under California's CRASCA statute.

Title II & ADA transition plans

Self-evaluations and transition plans for state and local government, developed with our established government partners.

About us

Real accessibility experts, not plugins or automated tools

  • Manual inspections by real experts, for real accuracy
  • Developer-ready reports that are clear and prioritize resolutions
  • Legal and policy support, from demand letters to VPATs
  • Trusted by businesses, attorneys, and agencies nationwide

Our team of accessibility professionals and specialists deliver expert guidance you can act on immediately, grounded in manual verification rather than automated reports. We help reduce legal risk, document accountability, and create lasting compliance.

2x
Our manual inspections are roughly twice as accurate as leading automated tools.

~30%of real barriers are what automated scans typically catch on their own
100%of findings documented and independently verifiable

How we help

Take control of your accessibility strategy

From complaints to policy frameworks to formal documentation, we deliver practical solutions that protect your organization and strengthen inclusion.

  • Expert-led consultation. Real specialists, no automated reports or guesswork.
  • Demand and complaint response. Fast, accurate, documented correspondence.
  • Clear documentation. For legal, procurement, and public visibility.
  • Cross-industry experience. Legal, healthcare, education, government, and enterprise.
  • Scalable, confidential support. Aligned with your operational needs.

Services

How we can help

Comprehensive, human-led solutions for digital and physical accessibility compliance.

Accessibility inspections & WCAG audits

Manual website inspections by real people. We map each issue to WCAG criteria with developer-ready remediation guidance.

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PDF & document accessibility

We tag and remediate PDFs, forms, and documents for JAWS and NVDA, meeting Section 508 and ADA standards.

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Website accessibility remediation

End-to-end repair of issues found in audits, from contrast to ARIA labeling, making sites compliant and usable.

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Accessibility consultation

Strategic guidance for organizations elevating accessibility: VPAT consultation, compliance support, and policy development.

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Results

Results from our consultation

The strongest position when a complaint arrives is a documented, defensible record. We help you build one and respond with confidence.

Consultation · Demand response

An organization facing an accessibility demand engaged Accessibilities to respond. We assessed the claims, performed a targeted manual verification audit, and prepared professional correspondence documenting good-faith compliance, alongside a prioritized remediation plan. The documented response demonstrated the organization's commitment and supported a confident, defensible resolution.

4-step
complaint response process
Manual
verification audit
Clear
defensible documentation

Testimonials

What our clients say

Organizations rely on Accessibilities for trusted audits and ongoing compliance support.

I recently worked with Accessibilities to adapt training materials for a participant who is blind. The timeline for these updates was extremely short, and the content involved highly technical medical...

Jordan B.
Jun 22, 2026

We are a website development company that worked with Adam's team to make substantial changes to a 300+ website developed many years ago. During the entire process, they were extremely...

Michael G.
May 30, 2026

Working with Adam Unger and the Accessibilities team for our inspection and consultation services has been an outstanding experience. Adam was exceptionally communicative, transparent, and provided immense value from the...

Matthew C.
May 12, 2026

Absolutely amazing experience with Accessibilities. They truly went above and beyond every step of the way — from the initial consultation to the final outcome. The team was incredibly responsive,...

Arash F.
Apr 28, 2026

I’ve had the pleasure of collaborating with the team at Accessibilities, and their dedication to advancing inclusive design is truly commendable. Their expertise in navigating complex ADA requirements, combined with...

Bijeta C.
Apr 24, 2026

Adam and Team were very professional during the audit of the DEN. Accessibilities (Digital accessibility audit) had an extensive team of industry professionals on call. The deadline given to the...

Ben F.
23 april 2026

Great work from Adam and his team!

George D.
Apr 14, 2026

We had the pleasure of working with Accessibilities to review our Golden Gate Hospice Care website. Their team was professional, thorough, and incredibly knowledgeable.

Golden Gate
Jan 19, 2026

We had the pleasure of working with Accessibilities – Experts in Manual Website Accessibility Inspections – to review our Golden Gate Hospice Care website. Their team was professional, thorough, and...

Golden Gate Hospice Care
Jan 19, 2026

Adam and Julian were great to work with. Caring, clear communicators who went above and beyond on our project.

Joshua Klyber
Jan 16, 2026

I recently worked with Accessibilities.co for a full manual accessibility audit and remediation on our company website, and I couldn't be more impressed!

X Garcia
Dec 29, 2025

Adam and the entire Accessibilities team are dedicated to the disabled community and to improving access to online digital platforms. We are lucky to have them as a partner in...

Neal M.
Dec 27, 2025

Julian is a consummate professional. We hired him for a complex medical website build, and he ensured it is now fully compliant. Every detail was thoroughly vetted, reviewed, and debugged....

Rob P.
Dec 26, 2025

Their inspection process was thorough, efficient, and insightful, giving us clear action steps to ensure compliance and a better user experience for all visitors.

Raheleh Sarbaziha
Oct 29, 2025

Adam and the team are very skilled and knowledgeable with respect to website access, and always responsive with any questions I have.

Mark Gibson
Sep 14, 2025

Super friendly and professional. They really helped us out with our company website. It looks great and works seamlessly.

Jomar G.
Sep 03, 2025

Thank you, Accessibilities team! Super thorough review of my website and exceeded expectations in every possible way!

Jessica B.
Jul 08, 2025

Excellent service. The inspection made everything super clear. Professional, fast, and exactly what I needed. 10/10

Vanessa B.
Jul 04, 2025

Super professional, excellent bedside manner, absolutely would recommend! Adam and Julian are the best in the game.

Sarah Komjathy
Jan 31, 2025

Very positive experience with Accessibilities. They were responsive, proactive, always helpful and so easy to work with. Highly recommend!

Kim O'Leary
Oct 19, 2024

Accessibilities provided a flawless experience!

Kyle S.
May 21, 2019

Why organizations choose us

Why organizations choose our consultation

Expert-led consultation, not automated reports or guesswork. Clear documentation for legal, procurement, and public visibility.

Accessibilities brings experience across regulated industries, including legal, healthcare, education, and enterprise, with manual, defensible work. We help you respond to complaints, build sustainable policy, and document conformance with confidence.

By the numbers

Human-led accessibility solutions that reduce legal risk and enable access for all

17,899+
Barriers identified manually
1,495+
Manual accessibility audits completed
8,750+
Hours of hands-on accessibility consultation
4,789+
PDFs inspected and remediated

FAQ

Accessibility consultation, answered

We received an accessibility demand letter. What should we do?

Respond quickly and accurately. We assess the claims, perform a targeted manual verification audit, and prepare professional correspondence documenting good-faith compliance, alongside a prioritized remediation plan.

What is a VPAT and do we need one?

A Voluntary Product Accessibility Template documents how your product conforms to accessibility standards. Enterprise and government buyers often require one. We draft or review a standards-aligned VPAT that accurately reflects your product.

Can you write our accessibility policy and statement?

Yes. We help you define a governance model, including a public accessibility statement, internal procedures, and a maintenance plan.

Do you consult on physical accessibility too?

Yes. We advise on built-environment ADA obligations and coordinate on-site CASp inspections and Title II transition planning through our certified network and government partners.

Do you use automated tools for consultation?

No. Our consultation is expert-led, grounded in manual verification rather than automated reports or guesswork.

What is the typical timeline?

Demand responses move quickly given their urgency. Policy and VPAT engagements are scoped to your needs. We confirm timing before any work begins.

Get expert guidance you can rely on

Tell us what you are facing and we will get back to you with scope, approach, and timeline.