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Commitment to Accessibility

Accessibilities is committed to ensuring digital accessibility for people with disabilities. We believe accessibility is a fundamental requirement of effective digital communication and an ongoing responsibility, not a one-time effort.

Our goal is to provide digital experiences that are usable, understandable, and inclusive for the widest possible audience, regardless of disability or assistive technology.

Scope & Methodology

This Accessibility Conformance Statement applies to the public-facing Accessibilities website, including core informational pages, forms, and standard user interactions available to visitors.

The website has been evaluated using a manual, expert-led accessibility review, supplemented by limited automated testing and assistive-technology testing. Evaluation focused on real-world usability, including:

  • Keyboard-only navigation
  • Screen reader interaction
  • Semantic structure and reading order
  • Form behavior and interactive elements
  • Content clarity and flow

Manual testing is used to validate automated findings and to identify barriers that materially impact users with disabilities.

Standards Referenced

The Accessibilities website is evaluated against the following standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Section 508 of the Rehabilitation Act (web-related provisions)

Where reasonably achievable, our digital properties are developed to align with these standards.

Conformance Summary

Based on the most recent evaluation, the Accessibilities website substantially conforms to WCAG 2.1 Level AA.

Perceivable: The Accessibilities website presents content in ways that users can perceive regardless of sensory ability. Text alternatives, sufficient color contrast, and adaptable layouts help ensure information is available to users who rely on screen readers, screen magnification, or other assistive technologies.

Operable: The website is designed to be operable through multiple input methods, including keyboard-only navigation. Interactive elements, navigation, and controls are structured to support predictable and accessible user interaction without requiring a specific device or interaction method.

Understandable: Content and user interface behavior on the website are designed to be clear, consistent, and predictable. Pages follow logical structure and labeling patterns to support comprehension and reduce cognitive load for users navigating with assistive technologies.

Robust: The website is built using semantic markup and standards-aligned code to ensure compatibility with current and evolving assistive technologies. Content is structured to support reliable interpretation by screen readers, browsers, and accessibility tools across platforms.

Internal Ownership / Accountability

Accessibility is an organizational responsibility at Accessibilities and is embedded into website design, development, content creation, and ongoing maintenance practices. Oversight for digital accessibility is managed internally, with accountability for accessibility considerations shared across design, development, and review teams to ensure accessibility requirements are addressed throughout the website lifecycle.

Accessibility issues identified through testing, user feedback, or internal review are documented, prioritized, and addressed as part of normal maintenance and improvement workflows.

Training and Awareness

Accessibility awareness is incorporated into the design, development, and review processes at Accessibilities. Team members involved in website design, content creation, and development receive accessibility-focused guidance relevant to their roles to support consistent application of accessible practices throughout the website lifecycle.

In addition to internal knowledge sharing and project-based learning, Accessibilities team members participate in external accessibility training and maintain professional certifications through the International Association of Accessibility Professionals (IAAP). These credentials support alignment with recognized accessibility standards and evolving best practices, and help inform ongoing accessibility decision-making as technologies and guidelines change.

Legal / Non-Guarantee Disclaimer

Accessibilities is committed to making its website accessible and to maintaining alignment with recognized accessibility standards. Digital accessibility is an ongoing process, and while reasonable efforts are made to support conformance with WCAG 2.1 Level AA, no website can be guaranteed to be fully accessible to all users in all circumstances or across all technologies at all times.

Accessibility standards, technologies, and user needs continue to evolve. Accessibilities monitors these changes and works to address accessibility issues as they are identified through testing, user feedback, or updates to content and functionality.

2025-206 Rebrand & New Website Development

In September 2025, Accessibilities initiated a full company rebrand and redevelopment of its website and marketing materials with accessibility embedded into every stage of the process.

This effort included:

  • A complete redesign and rebuild of the Accessibilities website
  • A full refresh of marketing and brand assets
  • Manual accessibility review and remediation throughout design and development

Accessibility was treated as a core project requirement, not a post-launch checklist item.

The scope of the new website includes a total of X number of pages. 

Our current sitemap can be found here: https://accessibilities.co/sitemap

Accessible Design & Development Process

Design Phase

  • Website designs were created in Figma.
  • Layouts, color usage, typography, spacing, and interaction patterns were manually reviewed for accessibility prior to development.
  • Accessibility findings identified during the design phase were documented and resolved before build-out.

Content & Media Development

  • All imagery and visual assets were intentionally developed with accessibility in mind.
  • Descriptive alternative text was created for images and non-text content.
  • Media assets were reviewed to ensure meaningful text alternatives and appropriate use.

Development Phase

  • Core website pages were developed based on audited designs.
  • Pages were manually reviewed for accessibility during and after development.
  • Identified barriers were addressed through collaboration between designers, developers, and accessibility reviewers.

Quality Assurance, Testing, and User Feedback Phase

  • Accessibility quality assurance is integrated throughout the website lifecycle and conducted during both development and post-launch phases. Manual accessibility testing is performed to verify that identified barriers have been resolved and that new content or functionality does not introduce accessibility regressions.
  • Testing includes keyboard-only navigation, screen reader interaction, visual and structural review, and evaluation of interactive elements in real-world use scenarios. User feedback related to accessibility is reviewed as it is received and used to inform remediation, improvements, and ongoing accessibility monitoring.

Manual Third-Party Review

All pages on the Accessibilities website have been manually reviewed by third-party accessibility experts. Reviews included, but were not limited to:

  • Keyboard-only navigation testing
  • Screen reader compatibility checks
  • Visual and structural review
  • Evaluation of interactive elements and content flow

Accessibility reviews were iterative, with collaboration between designers, inspectors, and developers until identified barriers were resolved.

Known Limitations

Despite strong overall conformance, the following known limitations exist:

  1. Third-party payment portal accessibility: Certain payment-related interactions are handled through third-party payment portals. While these providers offer accessibility support, Accessibilities does not have full control over their internal code or interface behavior. As a result, some users may experience limitations when completing payment flows. Accessibilities monitors these areas and works to mitigate impact where feasible.

Exclusions, False Positives, Etc.

This section outlines known exclusions, potential false positives, and interpretive considerations identified during the accessibility evaluation.

Automated ARIA testing false positives: Automated accessibility testing tools may occasionally report ARIA-related errors that do not represent real-world accessibility barriers. These false positives can appear despite correct semantic structure and functional assistive-technology behavior. Manual review is used to validate and contextualize such findings. Accessibilities actively monitors these areas and, when user impact or WCAG success criterion violations are confirmed, provides remediation guidance accordingly.

    Inclusive User Support

    The Accessibilities website has been developed to support users with a range of disabilities, including:

    • Users with total vision loss
    • Users with low vision or color vision deficiencies
    • Users with motor or mobility impairments
    • Users with cognitive and learning disabilities

    Design and development decisions prioritize clarity, predictability, and usability across assistive technologies and interaction methods.

    Summary of Website Accessibility Inspection Findings

    As part of this evaluation, the website was reviewed by a community member with lived experience of low vision who relies on screen magnification, high-level zoom, and partial screen-reader support. This review focused on real-world usability rather than technical conformance alone.

    During testing, the reviewer encountered barriers consistent with those documented in the manual inspection, including complex navigation menus that require excessive screen-reader interaction, inconsistent or missing heading structure on content-heavy pages, unclear link and button labels that lack sufficient context when read aloud, and interactive elements where state changes were not reliably announced to assistive technologies. These issues increased navigation time and cognitive load for blind and low-vision users, particularly on longer pages.

    Feedback from this community review was used to validate inspection findings and inform remediation efforts aimed at improving structure, clarity, and predictability for users relying on assistive technologies.

    Technology and Third-Party Plugins Used

    The Accessibilities website is built on WordPress using native functionality and custom development, rather than a third-party theme builder. This approach supports greater control over semantic structure, accessibility-focused markup, and remediation of identified barriers.

    Third-party tools and services are used to support website functionality, analytics, and business operations, including form handling, search engine optimization, analytics, and payment processing. These tools are selected with accessibility considerations in mind and are reviewed as part of accessibility testing where feasible. While Accessibilities works to mitigate accessibility impact, certain functionality provided by third-party platforms may be outside of direct control.

    Documentation & Ongoing Monitoring

    Accessibility findings identified during design and development have been documented, including design-phase findings and post-development reviews. Accessibility is treated as an ongoing effort, and the website will continue to be reviewed and updated as standards, technologies, and content evolve.

    Timeline of activity

    • Initial Accessibility Review (Round 1 – Baseline Discovery): The first accessibility review served as a comprehensive baseline evaluation. During this phase, all identifiable accessibility barriers present at the time of inspection were documented across page structure, content, interactive elements, and assistive-technology behavior. Findings from this round informed the full remediation scope and were used to prioritize fixes based on user impact and severity.
    • Early Remediation and Verification (Rounds 2–3): Subsequent review rounds focused on verifying remediation attempts and identifying residual or newly introduced issues. While several barriers identified in the initial review were successfully resolved during these phases, additional adjustments were required in some areas where fixes were incomplete, inconsistent, or introduced secondary accessibility concerns. Findings were documented and fed back into development for refinement.
    • Iterative Design and Development Refinement (Rounds 4–7): These rounds supported iterative refinement as design and development changes continued. Accessibility reviews during this phase validated incremental improvements, confirmed resolution of previously identified barriers, and identified remaining issues related to semantic structure, interaction behavior, and content presentation. Accessibility testing was conducted in parallel with design and development updates to reduce regression risk.
    • Development-Stage Accessibility Validation (Rounds 8–11): As the website build progressed, accessibility reviews shifted toward validating implemented functionality within the live development environment. Testing focused on keyboard navigation, screen reader behavior, form interactions, and consistency across templates. Remaining barriers were documented and addressed through targeted remediation efforts.
    • Final Verification and Stabilization (Rounds 12–13): Later rounds focused on confirming that remediation efforts were effective and that no significant accessibility regressions were introduced. These reviews emphasized real-world usability, cross-page consistency, and assistive-technology compatibility, supporting the determination of substantial conformance at the time of the most recent evaluation.

    Contact & Feedback Mechanism

    If you experience difficulty accessing any part of this website, or if you have questions or feedback regarding accessibility, please contact us using the Website Accessibility Grievance Form. 

    We review all accessibility feedback and make reasonable efforts to address reported issues in a timely manner.

    Accessibility Feedback & Support

    We are committed to making our website accessible to all users, including people with disabilities.

    If you experience difficulty accessing any part of this website, encounter an accessibility barrier, or need information in an alternative format, please let us know using the form below. Your feedback helps us identify issues and improve the usability of our digital content.

      These Terms and Conditions (this “Agreement”) form the Master Service Agreement between Accessibilities LLC (doing business as Accessibilities) (the “Consultant,” “we,” “us,” or “our”) and any entity or individual that inquires into or receives Services from Accessibilities (the “Client,” “you,” or “your”). Accessibilities was previously known as Biz.Builders.

      1. AGREEMENT

      By using Accessibilities’ website and/or requesting or receiving Services from Accessibilities, you agree to this Agreement. You represent that you are at least 18 years old, have the legal capacity to enter into a binding contract, and have read and understand this Agreement.

      2. SCOPE

      This Agreement governs all consultancy and audit services proposed or provided by the Consultant and delivered entirely or partially to the Client, including: (a) requests for Services, (b) provision of Services, (c) delivery of findings and reports, and (d) payments. This Agreement also governs communications related to the request, furnishing, and delivery of Services between the parties and their representatives, contractors, and subcontractors.

      3. SERVICES

      Accessibilities may provide website and digital accessibility inspection and reporting services (“Services”) as set out in an applicable Purchase Order, invoice, proposal, or statement of work (each an “Order”).

      3.1 Website Accessibility Inspection
      A technical review of the Client’s website using multiple platforms and access points to assess accessibility for users with varied abilities.

      3.2 Inspection Report (“Report”)
      The Report includes the Consultant’s analysis and recommendations based on commonly accepted accessibility standards and practices. The Report is intended to support the Client’s developers and technical stakeholders by identifying accessibility barriers and suggested remedies. Testing may include (as applicable): screen reader testing, keyboard-only testing, color contrast testing, browser zoom testing, and automated testing tools.

      Important note: The Report is not an all-encompassing evaluation of every possible accessibility issue. It is a reasonable effort to identify material barriers apparent at the time of inspection under the agreed scope. The Services and Report are not a certification or guarantee of compliance with any law, regulation, ordinance, or by-law.

      3.3 Additional Services
      Additional services (including re-testing, remediation support, PDF remediation coordination, training, or policy support) may be provided if agreed in writing in an Order.

      4. PERFORMANCE OF SERVICES

      4.1 Consultant Responsibilities
      4.1.1 The Consultant determines how Services will be performed and by whom, while considering reasonable Client requests where feasible.
      4.1.2 The Consultant will perform Services with reasonable skill, care, and diligence.
      4.1.3 Any delivery dates are estimates unless expressly stated as binding in an Order.
      4.1.4 If circumstances change outside the Consultant’s control, the Consultant may amend the approach to meet quality standards. Any resulting costs are borne by the Client.
      4.1.5 The Consultant may replace personnel assigned to the engagement if it benefits performance.
      4.1.6 The Consultant will provide status updates in the form and intervals reasonably requested by the Client. Material scope changes require agreement in writing, including fee and schedule impact.
      4.1.7 The Consultant may use subcontractors with relevant expertise, provided they are bound by confidentiality obligations consistent with this Agreement. If requested, the Consultant will identify subcontractors and their expertise.

      4.2 Client Responsibilities
      4.2.1 The Client will timely provide access, information, and cooperation reasonably required to perform the Services, including credentials, test accounts, staging links, design or development constraints, and relevant documentation.
      4.2.2 The Client will promptly inform the Consultant of facts and circumstances relevant to the Services.
      4.2.3 The Client guarantees the correctness, completeness, and reliability of information and materials provided to the Consultant.
      4.2.4 The Client is responsible for implementing remediation or development changes unless the parties agree otherwise in writing.

      5. PURCHASE ORDERS AND PAYMENT TERMS

      5.1 The Client may request Services via email or other agreed channels. The Consultant will issue an Order (such as a Purchase Order, invoice, proposal, or statement of work) describing scope, deliverables, and fees.
      5.2 Fees are due as stated in the applicable Order. If not stated, fees are due upon receipt of invoice. Client is responsible for applicable taxes and transaction fees where required.
      5.3 The parties will work in good faith to resolve disputed charges within fourteen (14) days of Client notice identifying the dispute in reasonable detail.

      6. INTELLECTUAL PROPERTY

      6.1 Client Materials
      Content, images, files, and other materials provided by Client remain Client property. Client grants Consultant a limited, non-exclusive license to use Client materials solely to perform the Services.

      6.2 Consultant Work Product
      Unless otherwise stated in an Order:
      (a) The specific findings and results created for the Client and delivered in the Report are provided for the Client’s internal use.
      (b) The structure, templates, methodologies, checklists, tooling configurations, and report formats used to produce Services (including any generic reusable components) remain the Consultant’s proprietary property.

      6.3 Restrictions
      Except as expressly allowed in Section 6.5, Client will not: (i) copy or create derivative works of the Services or Report templates and formats (other than internal use of the delivered Report), (ii) reverse engineer Consultant methods, (iii) distribute or resell the Services or Report to third parties for a fee as part of a competing service or product, (iv) remove proprietary notices, or (v) use the Services to build a competitive product or service.

      6.4 Publicity and Portfolio Use
      Unless an Order states otherwise, Consultant may list Client name and a high-level description of Services in a client list, without sharing confidential details. Client may opt out in writing.

      6.5 Permitted Sharing of Reports
      Client may share the Report and related deliverables with the following parties solely for purposes of remediation, governance, compliance, procurement, risk management, and legal review: (a) Client’s employees and affiliates, (b) Client’s website vendors, developers, contractors, and accessibility consultants, (c) Client’s legal counsel, and (d) Client’s insurers and regulators as reasonably necessary. Client must ensure such recipients are bound by confidentiality obligations at least as protective as this Agreement. Client may not sell, publicly post, or use the Report as part of a competing service offering.

      7. MUTUAL CONFIDENTIALITY

      7.1 Each party will keep confidential and not disclose the other party’s Confidential Information, and will ensure its representatives do the same. This does not apply to information that: (i) becomes public without breach, (ii) was already known without confidentiality obligations, (iii) is lawfully obtained from a third party, or (iv) must be disclosed by law or court order (with notice where legally permitted).
      7.2 Neither party will publish the other party’s proposals, reports, presentations, memos, or methods without prior written permission, except where provided for third-party sharing by intent or allowed under Section 6.5.
      7.3 Confidentiality obligations apply during the term and for five (5) years after.

      8. WARRANTIES, LIABILITY, AND INDEMNIFICATION

      8.1 Consultant will use commercially reasonable efforts to provide the Services. Services and Reports are provided “as is” and “as available.”
      8.2 Consultant disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose.
      8.3 Consultant does not warrant that the Services or Report are absolutely correct or complete, or that performance will not implicate third-party intellectual property.
      8.4 Consultant is not liable for losses arising from Client use of the Services, except to the extent caused by Consultant gross negligence or willful misconduct.
      8.5 Consultant is not responsible for issues in areas not included in the agreed scope, not accessible at the time of testing, or where access is denied.
      8.6 Limitation of Liability
      To the maximum extent permitted by law, each party’s total liability arising out of or relating to the Services will not exceed the total fees paid (or payable) for the specific Order giving rise to the claim. Neither party will be liable for consequential, indirect, special, incidental, or exemplary damages.

      8.7 No Legal Advice
      The Services and Report are technical and advisory in nature and do not constitute legal advice.

      9. TERM AND TERMINATION

      9.1 The term begins when work starts and ends when Services under the applicable Order are completed, unless earlier terminated.
      9.2 Any schedules are estimates unless expressly stated otherwise in an Order. Time is not of the essence unless explicitly stated.
      9.3 Either party may terminate for material breach not cured within thirty (30) days of written notice, or for insolvency events, or for Force Majeure lasting more than three (3) months.
      9.4 If Client terminates early for convenience (without Consultant breach), Client will pay for Services performed through the termination date plus any non-cancellable costs incurred.
      9.5 If Consultant cannot reasonably complete due to unforeseen circumstances, Consultant may terminate and Client will pay for Services performed through termination. Client will receive interim results without further rights implied.

      10. ACCEPTANCE OF DELIVERABLES

      10.1 Review Period. Client must review delivered Reports and deliverables promptly.
      10.2 Deemed Acceptance. Unless Client provides written notice of a material deficiency within ten (10) business days of delivery, deliverables will be deemed accepted.
      10.3 Notice Requirements. Any deficiency notice must be specific and include enough detail for the Consultant to reproduce or evaluate the issue.
      10.4 Remedy. If the Consultant confirms a material deficiency within the agreed scope, the Consultant will use commercially reasonable efforts to correct it. This Section does not apply to scope changes, new issues arising from Client changes, or disagreements about prioritization.

      11. MISCELLANEOUS

      11.1 Entire Agreement; Order of Precedence
      This Agreement supersedes prior discussions. If an Order conflicts with this Agreement, the Order controls only for that engagement.
      11.2 Independent Contractor
      Consultant is an independent contractor.
      11.3 Notices
      Notices must be in writing and delivered via email, mail, or registered mail to the addresses in the applicable Order (or updated by notice).
      11.4 Force Majeure
      Neither party is liable for failure or delay due to Force Majeure events. The affected party will notify the other party and describe the impact.

      12. GOVERNING LAW

      This Agreement is governed by California law. The parties consent to the jurisdiction of the applicable courts in California.

      13. RETESTING AND CHANGE VALIDATION

      13.1 Retesting Definition. “Retesting” means a follow-up accessibility review performed after the Client or its vendors implement changes intended to address findings in a prior Report.

      13.2 Included vs. Additional. Retesting is not included unless the applicable Order expressly includes it (for example: one validation pass, a set number of hours, or a defined list of pages/components).

      13.3 Scope of Retesting. Unless otherwise stated in an Order, Retesting is limited to:
      (a) the specific issues referenced in the prior Report, and
      (b) the specific pages, templates, components, or documents identified in the Order.
      Retesting does not include a full re-audit or expansion to new areas unless agreed in writing.

      13.4 Change Drift and New Issues. If changes introduce new accessibility issues, or if the site materially changes between the original testing and Retesting, those items may be documented as additional findings and may require a change order or additional fees to evaluate fully.

      13.5 No Retroactive Compliance Obligation. The Consultant’s findings and any Retesting validation are point-in-time assessments for the specific engagement period, based on the standards, success criteria, and test methods in effect (and/or specified in the applicable Order) at the time the Services are performed. A later reinspection, renewal, or new engagement may apply updated standards, guidance, tooling, or industry interpretation then in effect. Items identified in a later engagement that were not reported previously will not, by itself, indicate error, omission, or breach in the prior Report, and does not retroactively expand the scope of prior Services. Requests to evaluate prior work against updated standards or newly applicable requirements are additional services.

      13.6 Scheduling and Access. Client will provide the Consultant timely access to the updated environment (production or staging as agreed), including any credentials or feature flags needed to validate fixes.

      13.7 Retesting Deliverable. Retesting results may be delivered as (i) an updated Report, (ii) a delta memo, or (iii) an updated issues list in the parties’ agreed tracking format, as specified in the Order.

      13.8 No Compliance Certification. Retesting does not constitute a certification of compliance, and provides validation only within the limited Retesting scope.