Digital accessibility done right for small businesses

Most websites aren’t built with accessibility fully considered from the start. Automated tools often miss issues, design systems evolve, and content is added without testing. This is normal and fixable. Accessibility is an ongoing process, not a failure.

It’s common to hear that a website is “compliant,” but accessibility isn’t a one-time checkbox. Many sites rely on automated tools, plugins, or assumptions that don’t catch real usability issues. In practice, most accessibility issues are identified only through hands-on manual testing. A second-opinion inspection helps confirm what’s actually working and what may still need attention.

Yes. We regularly work alongside in-house teams and external developers. Our role is to identify accessibility barriers and document them clearly, so your developer knows exactly what needs to be addressed. We don’t replace your developer. We provide actionable guidance and support throughout remediation, if needed.

If accessibility barriers are present, users may not be able to navigate, understand, or complete key actions on your site. From a business standpoint, organizations may also face complaints, demand letters, or lawsuits related to digital accessibility. Beyond risk, inaccessible websites can also limit reach, reduce usability, and erode user trust.

It starts with a manual inspection to identify barriers that real users experience. From there, fixes are prioritized based on impact, effort, and risk. Some issues are quick to resolve, while others may require structural changes. The goal is steady, documented improvement, not perfection overnight. Clear documentation and ongoing checks help maintain progress over time.

Improving accessibility often improves overall usability. Clearer structure, higher contrast, readable content, and predictable navigation help all users, not just those with disabilities. Many organizations also find that accessible sites are easier to maintain and update, and better aligned with their long-term digital strategy.

To get started, we gather a small amount of background to scope the work appropriately. This typically includes understanding whether you’re being proactive or responding to a concern, how your website is structured and maintained, and any known problem areas. From there, we determine which pages to review and which accessibility standards to apply, based on best practices and your situation. Our goal is to make the process straightforward and remove guesswork on your end.

The inspection report becomes a roadmap. Developers use it to fix issues. Teams use it to track progress. Organizations use it as evidence of good-faith effort and ongoing improvement. It’s meant to be useful, not overwhelming.

Timelines depend on site size and complexity. Most projects fall within the 30–60 business-day range from inspection through initial remediation, though smaller or phased efforts can move faster.

We define the scope first, then deliver a clear inspection and findings. From there, remediation can be handled by your team, ours, or collaboratively. Progress updates and documentation are provided throughout, with follow-up inspections available to support ongoing monitoring.

Pricing depends on site size, scope, and goals. We’ll walk through options and provide a precise estimate before any work begins.